When something unexpected happens with your braces or aligners, you need expert guidance you can trust. At Mary Cay Koen Orthodontics, we’re here to help you handle orthodontic emergencies with confidence. We’ll offer helpful tips, common fixes, and the next steps for when urgent care may be needed.
If you’re experiencing extreme pain or severely damaged appliances, or have an urgent issue outside of office hours, call our emergency line at (615) 218-0957.
Orthodontic emergencies are issues that cause significant discomfort, affect your treatment progress, or may damage your braces or teeth if not addressed quickly. Not every issue requires a same-day visit, but it’s important to know the difference between a true emergency and something that can wait until the next business day or your next appointment.
Situations That May Be Considered an Emergency:
If you’re unsure whether your situation is urgent, don’t hesitate to call our office at (615) 851-1222. Our team is happy to help you figure out the next steps in your treatment.
While we recommend reaching out to our office if something feels wrong, there are a few simple things you can do at home to ease discomfort or prevent further damage to appliances before your visit.
If the bracket is still attached to the wire, leave it in place and cover it with orthodontic wax if it’s irritating your mouth. If it comes completely loose, place it in a small bag and bring it to your next appointment.
Use a clean pencil eraser to gently tuck the wire back toward the teeth. If that doesn’t work, cover it with wax or a small piece of clean cotton. Do not cut the wire unless instructed by our office.
If an aligner is lost or cracked beyond use, call us at your earliest convenience. Do not skip ahead to the next tray unless Dr. Koen instructs you to.
Mild discomfort is normal with adjustments to braces or clear aligners, or with new appliances. Over-the-counter pain relievers (such as acetaminophen) and warm salt water rinses can provide relief.
While true orthodontic emergencies are rare, common issues like poking wires or broken appliances can cause discomfort or disrupt your treatment. If you have any concerns during your treatment, don’t hesitate to reach out. Our team can provide guidance, schedule a visit, or let you know if your situation can wait until your next appointment.
If you are experiencing one of the emergencies listed above outside of our office hours, you can contact our emergency line at (615) 218-0957.
